We’re always on the lookout for talented, passionate people who want to be part of something special. If you’re the type who thrives in a dynamic environment where quality matters, personality counts, and everyone pulls together to create unforgettable guest experiences, we’d love to hear from you.
Our culture is centred on teamwork, learning, and looking after each other. We offer:
Competitive pay, with service charge and tips on top
Free meals when on duty
25% discount on food and beverage across our hotels, plus £25 B&B staff rates
Extensive retail and hospitality perks through Perkbox
Confidential Employee Assistance Programme
Real opportunities for progression and development
Milestone awards: Champagne, afternoon tea, or dinner for you and someone special
We believe that thoughtfulness towards each other and our guests is fundamental. You’ll spend a lot of your life at work, so we encourage genuine friendships and close relationships across all teams.
We value personality as much as professionalism. We’re looking for people who are warm, curious, and genuinely interested in making work enjoyable for themselves and everyone around them. Show up as yourself, lead from the front, and help create an environment where people want to come to work.
We’ve made hundreds of internal promotions, including to General Manager level. Our development pathways are unique and designed to help you grow.
We encourage curiosity and learning at every level. Whether you’re starting your first hospitality role or moving into management, we invest in your development. Training, mentoring, and clear progression routes mean you’ll always have the chance to be the best version of yourself.
We hire across the group. Here’s what a typical career might look like:
Front-of-house – Restaurant, bar, and guest service roles. Start as a supervisor or associate and progress to management.
Kitchens – From kitchen porter to chef and beyond. Many of our chefs have come through our apprenticeship and training schemes.
Housekeeping and operations – Room attendants, supervisors, and management. Every role is essential to creating the experience our guests expect.
Spa and wellness – Therapists and spa managers. We welcome both experienced and newly qualified candidates.
Central support – Marketing, HR, finance, and operations roles at our Bath head office.
A positive, engaging personality
Someone who genuinely wants to help guests have memorable experiences
Willingness to learn and grow
Ability to work as part of a team and muck in when needed
Flexibility and reliability
Experience is valuable but not always essential. What matters most is your attitude, your warmth, and your willingness to be part of something special.
Like the sound of Brownsword Hotels?
Send us a WhatsApp message with FAMILYFIRST to +44 7782 822774 to chat and apply, or use our standard application form on this website.
When you apply, tell us a bit about yourself, what you’re looking for in your next role, and which property or team interests you. We read every application.
If you’re the type of person who likes to learn, share wisdom, and work in a place where your personality is valued as much as your professionalism, we’d like to hear from you.